Need help navigating the service contract, extended warranty or GAP waiver regulatory process?

If you are a provider, administrator, seller or insurer of service contracts or GAP waivers; or want to be, let us be your guide to all the state service contract/extended warranty and GAP waiver laws around the country.  We can help guide you through the licensing and registration hoops;  and also help you establish and maintain a compliant service contract, extended warranty or GAP program.

The Service Contracts Compass is designed to assist companies like yours by providing valuable information about changes in laws and regulations which may impact your service contract or GAP waiver programn and by offering compliance consulting services that can help you keep pace with the insurance laws. service contract laws and GAP waiver laws that govern your industry.

Depending on how your service contract program is structured, or if you are just starting out, some or all of the questions below may be worth exploring…and we can help!

– Do you wonder about recent law changes and need help implementing them accurately and timely?

– Do you need help developing a strategy to expand your program into other states?

– Are you considering the acquisition of an existing provider or program and need a due diligence audit?

– Do you and your program partners have the right license(s) for the kinds of service contracts that you offer or sell?

– Do you qualify for any exemptions that you may be unaware of?

– Are you calculating and returning refunds accurately in every jurisdiction?

– Could you benefit from a limited scope operational audit conducted by someone that is “on your team” to help identify potential regulatory problems before a regulator does?

– Do you have a knowledgeable resource who can offer issue-by-issue and state-by-state support for regulatory matters that may arise regarding your service contract program?

Be proactive rather than reactive!  Whether it’s regulatory filing support, contract analysis, or help communicating with a regulator, we have the experience and expertise in the world of service contract laws to offer strategies and solutions for every aspect of your program.

Please explore other areas of this site and be sure to read more about our firm’s practice group and its services. Check out our Service Contract and Extended Warranty Law Services and learn more about our Insurance Regulatory Practice Group.

Texas Home Warranties – Proposed Regulations

The Texas Real Estate Commission (TREC) is responsible for licensing of residential or home service contract companies.  TREC has recently proposed amendments to its  regulations governing companies offering home warranties, a.k.a., Residential Service Companies (RSC).  RSCs are companies that offer residential or home warranty or home service contracts to maintain, repair or replace all or any part of the appliances, structural components, electrical, plumbing, heating, or air conditioning systems of residential property.

 

These proposed rules amend the Funded Reserve section of existing rules by expanding the eligible liquid assets that may be used to fund the required reserve to include additional governmental-backed financial instruments acceptable to TREC.  The rule amendments will also require that each RSC complete a monthly reconciliation of such reserve to confirm that fluctuations in the aggregate value continue to meet the state’s required minimum levels.

 

The proposed rules will also require that each RSC confirm, every February 1, that the separate security that it is required to maintain relative to claims paid in a given year, continues to meet the State’s minimum levels as well; and take “immediate action” to remedy any security amounts that fall before required minimums.

 

The amendments also propose new language that would require an RSC to provide a complete copy of any residential service contract to a contract holder within 15 days after such contract is purchased or becomes effective, whichever is later.  The new rules will also subject RCS to disciplinary action if it uses a “side-by-side” comparison in its advertising and the contracts being compared to do not have “substantially the same covered items and exclusions”.

 

Lastly, the proposed rules will require the following new forms to be filed with TREC, including a Consent to Service of Process  form and a Notice of Modification form, the latter of which will require that any changes in ownership or officers be reported to TREC.  Any changes in officers specifically must be reported to TREC within 10 days after the change.  Revisions to TREC’s required Annual Report and Mid-Year Reports for RCSs are also included in this rule development.

 

These proposed changes are not yet final.

The information on this website is provided solely for informational purposes and presents only highly condensed summaries or general information relating to the topics presented. Therefore, it should not be relied upon as a complete record for purposes of regulatory compliance, nor is it intended to furnish legal advice adequate to any particular circumstances.  (c) Copyright Shirley F. Kerns 2016