Effective July 1, 2015, the Arizona Department of Insurance will no longer accept paper policy form filings. This includes motor vehicle, consumer goods and home service contract forms which are subject to prior approval before use in this state. Starting July 1, all service contract forms must be filed through SERFF, the on-line system designed and maintained by the National Association of Insurance Commissioners and used by all states for filing insurance forms and rates.
The Arizona Department of Insurance confirms that there is no specific statute or administrative regulation that mandates that service contracts be filed through SERFF. However, the agency is now requiring this based solely upon agency policy.