Need help navigating the service contract, extended warranty or GAP waiver regulatory process?

If you are a provider, administrator, seller or insurer of service contracts or GAP waivers; or want to be, let us be your guide to all the state service contract/extended warranty and GAP waiver laws around the country.  We can help guide you through the licensing and registration hoops;  and also help you establish and maintain a compliant service contract, extended warranty or GAP program.

The Service Contracts Compass is designed to assist companies like yours by providing valuable information about changes in laws and regulations which may impact your service contract or GAP waiver programn and by offering compliance consulting services that can help you keep pace with the insurance laws. service contract laws and GAP waiver laws that govern your industry.

Depending on how your service contract program is structured, or if you are just starting out, some or all of the questions below may be worth exploring…and we can help!

– Do you wonder about recent law changes and need help implementing them accurately and timely?

– Do you need help developing a strategy to expand your program into other states?

– Are you considering the acquisition of an existing provider or program and need a due diligence audit?

– Do you and your program partners have the right license(s) for the kinds of service contracts that you offer or sell?

– Do you qualify for any exemptions that you may be unaware of?

– Are you calculating and returning refunds accurately in every jurisdiction?

– Could you benefit from a limited scope operational audit conducted by someone that is “on your team” to help identify potential regulatory problems before a regulator does?

– Do you have a knowledgeable resource who can offer issue-by-issue and state-by-state support for regulatory matters that may arise regarding your service contract program?

Be proactive rather than reactive!  Whether it’s regulatory filing support, contract analysis, or help communicating with a regulator, we have the experience and expertise in the world of service contract laws to offer strategies and solutions for every aspect of your program.

Please explore other areas of this site and be sure to read more about our firm’s practice group and its services. Check out our Service Contract and Extended Warranty Law Services and learn more about our Insurance Regulatory Practice Group.

New Mexico – Clarification to Service Contract Law

UPDATE – The New Mexico Division of Insurance has confirmed that with regard to the recent amendment to the state’s Service Contract Act,  third-party warrantors are not contemplated in the new definition of an exempt warranty which now allows for “incidental benefits” such as insurance policy deductibles, rental vehicle charges, the difference between ACV and replacement cost of a vehicle, among other things typically associated with Vehicle Protection Product warranties.    (See below for previous summary and analysis).

 

Legislation recently enacted in New Mexico substantially revises the state’s service contract law. Senate Bill 220  has been signed by the Governor and will provide for a more uniform framework for regulating service contracts.

 

Current law already requires registration of service contract providers.  The new law expands the options for such a provider to demonstrate financial responsibility and qualify.  Added to the current $50,000 deposit option ($100,000 for motor vehicle service contracts, and now home service contracts if they cover home appliances and systems when the contract is sold in conjunction with the sale of a home);  a provider now has the option of insuring its obligations through a reimbursement insurance policy, rather than having to file such a deposit with the State.

 

Insurers offering reimbursement insurance policies must meet minimum capital and surplus requirements comparable to standards in place in numerous other states.

 

Service contract forms (terms & conditions) are no longer require to be filed with the Division of Insurance, however certain disclosures are still required to be provided for in a service contract.

 

The definition of “service contract” has been expanded to expressly permit benefits such as tire/wheel-road hazard; dent/ding repair; windshield crap repair or replacement and key/key fob replacement similar to that which is permitted in vehicle service contracts in many states.

 

And in an odd amendment to the current definition of “warranty”, SB 220  now states that a warranty, which is already exempt from regulation,  may provide for specified “incidental costs” which are defined to include such things as insurance policy deductibles, rental vehicle charges, the difference between ACV and replacement cost of a vehicle, among other things.  These are items typically associated with a Vehicle Protection Product warranty.  However, this legislation appears to limit the offering of such an exempt warranty to those that are provided solely by a manufacturer, importer or seller of property for which the manufacturer, importer or seller does not receive separate consideration.  In other words, the new law does not appear to permit third-party warrantors as is the case with many VPP laws throughout the country.

 

Check back for more updates on the implementation and effective date of this new law.

The information on this website is provided solely for informational purposes and presents only highly condensed summaries or general information relating to the topics presented. Therefore, it should not be relied upon as a complete record for purposes of regulatory compliance, nor is it intended to furnish legal advice adequate to any particular circumstances.  (c) Copyright Shirley F. Kerns 2016