If you are a provider, administrator, seller or insurer of service contracts; or want to be, let us be your guide to all the state service contract and extended warranty laws around the country.  We can help guide you through the licensing and registration hoops;  and also help you establish and maintain a compliant service contract or extended warranty program. 

 

The Service Contracts Compass is designed to assist companies like yours by providing valuable information about changes in laws and regulations which may impact your service contract operation and by offering compliance consulting services that can help you keep pace with the insurance laws and service contract laws that govern your industry.  

 

Depending on how your service contract program is structured, or if you are just starting out, some or all of the questions below may be worth exploring…and we can help!

 

- Do you wonder about recent law changes and need help implementing them accurately and timely?

 

- Do you need help developing a strategy to expand your program into other states?

 

- Are you considering the acquisition of an existing provider or program and need a due diligence audit

 

- Do you and your program partners have the right license(s) for the kinds of service contracts that you offer or sell?

 

- Do you qualify for any exemptions that you may be unaware of? 

 

- Are you calculating and returning refunds accurately in every jurisdiction?

 

- Should you be charging or collecting state sales tax on the sale of your service contracts?

 

- Could you benefit from a limited scope operational audit conducted by someone that is “on your team” to help identify potential regulatory problems before a regulator does?

 

- Do you have a knowledgeable resource who can offer issue-by-issue and state-by-state support for regulatory matters that may arise regarding your service contract program?

 

Be proactive rather than reactive!  Whether it’s regulatory filing support, contract analysis, or help communicating with a regulator, we have the experience and expertise in the world of service contract laws to offer strategies and solutions for every aspect of your program.  

 

Please explore other areas of this site and be sure to read more about our firm’s practice group and its services.   Check out OUR SERVICES and ABOUT US  to learn more.

Michigan Senate Bill 796 – Prohibition of Automatic Renewal

Senate Bill 796 was recently filed for consideration by the Michigan Legislature.  This bill, which is similar to one filed last year, proposes to amend Michigan’s Consumer Protection Act by prohibiting, under certain circumstances,  an automatic renewal provision within a consumer agreement.   Michigan’s Consumer Protection Act is part of the state’s Trade and Commerce law and is enforced by the Attorney General.  This law addresses, among other things,  unfair and deceptive practices in the area of trade and commerce and deems them to be prohibited. 

 

SB 796 proposes to add to the list of prohibited practices the enforcement of, or the attempt to enforce,  an agreement that provide services to a consumer which contains an automatic renewal provision, unless the consumer signs an acknowledgement of such a provision before entering into the agreement and at least 30 days before the end of the term of an agreement,  a notice is sent to the consumer  that indicates that the agreement will automatically be renewed unless the consumer terminates the agreement.   The legislation provides that such notice may be sent electronically to the last known electronic mail address of the consumer, or by certified mail, to the last known address of the consumer.  Neither current law, nor this legislation, define “agreement”.  However, current law defines “trade and commerce” as “the conduct of a business providing goods, property, or service primarily for personal, family, or household purposes and includes the advertising, solicitation, offering for sale or rent, sale, lease, or distribution of a service or property, tangible or intangible, real, personal, or mixed, or any other article, or a business opportunity.” 

 

Although not specifically addressed in this legislation, it is worth noting that Michigan’s Consumer Protection Act  currently addresses companies engaged in trade or commerce by providing service contracts to consumers,  and requires that a service contract for the repair or maintenance of a home appliance must contain a provision that states that if performance of the service contract is interrupted because of a strike or work stoppage at the company’s place of business, the effective period of the service contract shall be extended for the period of the strike or work stoppage.

The information on this website is provided solely for informational purposes and presents only highly condensed summaries or general information relating to the topics presented. Therefore, it should not be relied upon as a complete record for purposes of regulatory compliance, nor is it intended to furnish legal advice adequate to any particular circumstances.