If you are a provider, administrator, seller or insurer of service contracts; or want to be, let us be your guide to all the state service contract and extended warranty laws around the country.  We can help guide you through the licensing and registration hoops;  and also help you establish and maintain a compliant service contract or extended warranty program. 

 

The Service Contracts Compass is designed to assist companies like yours by providing valuable information about changes in laws and regulations which may impact your service contract operation and by offering compliance consulting services that can help you keep pace with the insurance laws and service contract laws that govern your industry.  

 

Depending on how your service contract program is structured, or if you are just starting out, some or all of the questions below may be worth exploring…and we can help!

 

- Do you wonder about recent law changes and need help implementing them accurately and timely?

 

- Do you need help developing a strategy to expand your program into other states?

 

- Are you considering the acquisition of an existing provider or program and need a due diligence audit

 

- Do you and your program partners have the right license(s) for the kinds of service contracts that you offer or sell?

 

- Do you qualify for any exemptions that you may be unaware of? 

 

- Are you calculating and returning refunds accurately in every jurisdiction?

 

- Should you be charging or collecting state sales tax on the sale of your service contracts?

 

- Could you benefit from a limited scope operational audit conducted by someone that is “on your team” to help identify potential regulatory problems before a regulator does?

 

- Do you have a knowledgeable resource who can offer issue-by-issue and state-by-state support for regulatory matters that may arise regarding your service contract program?

 

Be proactive rather than reactive!  Whether it’s regulatory filing support, contract analysis, or help communicating with a regulator, we have the experience and expertise in the world of service contract laws to offer strategies and solutions for every aspect of your program.  

 

Please explore other areas of this site and be sure to read more about our firm’s practice group and its services.   Check out OUR SERVICES and ABOUT US  to learn more.

Florida SB 1262 – MV, Home and Consumer Goods

Legislation recently filed in Florida would establish new standards for issuing refunds relating to cancelled motor vehicle service warranties.  Current law permits refunds to be “effectuated” through the retail seller of the MV service agreement.  Senate Bill 1262 proposes new requirements for how the unearned premium, including the corresponding unearned commission and sales tax, are to be refunded to the consumer.   In addition, the legislation establishes specific records that must be maintained relating to refund. 

 

In the case of a consumer goods service warranty, the legislation provides that refunds can be made by a variety of means, including store credit or gift cards.  However, it does not mandate that specific records be maintained about the refund.    And in the case of a home warranty, the legislation would now similarly allow refunds to be processed through the retail seller of the home warranty, (which is not currently provided for under current law), but does not mandate specific records relating to such refunds.

 

The new law also removes a current mandate that the Office of Insurance Regulation examine service warranty companies every five years and instead, provides authority to the Office to do so at its discretion.

The information on this website is provided solely for informational purposes and presents only highly condensed summaries or general information relating to the topics presented. Therefore, it should not be relied upon as a complete record for purposes of regulatory compliance, nor is it intended to furnish legal advice adequate to any particular circumstances.